"The service I received from BTS was excellent, very patient."

UK NHS Trust

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Atereo Appointment Booking is a new mobile app that helps NHS Trusts reduce the cost of booking patient appointments.   

Problems Addressed  

NHS Trusts are under extreme pressure, both from lack of money and lack of resources.


NHS Trusts spend millions sending appointment letters and SMS text messages to patients every year, to say nothing of the staff time dedicated to anachronistic processes.

Solution

Atereo Appointment Booking lets contact centre staff securely send appointment details electronically without incurring the cost of postage or SMS text messages, or relying on patients accessing portals. 

Atereo Appointment Booking provides a full audit trail on when messages were sent, opened, and responded to.

If patients have multiple appointments, these can be sent in a single message. 

If a clinic has to be cancelled, cancellation messages can easily be sent to patients.

If an appointment becomes free, even at a late stage, Atereo Appointment Booking can offer it to other patients. 

Features and Benefits: 

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self service

Atereo Appointment Booking lets patients confirm their appointments, quickly and easily or ask for them to be rescheduled.

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integrated

Atereo Appointment Booking can integrate with your existing patient management system, so the messages are generated and sent automatically.

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full audit trail

Atereo Appointment Booking includes a full audit trail of all messages, so you know when they were sent, opened and responded to. 

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 secure 

 Atereo Appointment Booking uses signed certificates and strong encryption to ensure that all information is both stored and transmitted securely.  

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 iPhone and Android compatible 

 Atereo Appointment Booking Apps are provided for both the iOS and Android eco-systems.
 

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 easy to deploy 

As part of the Atereo Appointment Booking installation, BTS produces customised apps for your Trust and deploys them in both the Apple Apps Store and the Google Play Store.