Since 1980 BTS has specialised in developing and delivering high-quality enterprise communications software and services.
We provide communications apps (directory,
information, messaging), speech recognition auto attendants, integrated call
handling solutions, operator consoles, contact centres, IVRs, solutions for
phone-based agents, call logging (on-premises, cloud, managed service),
directory solutions and database integration.
Our solutions are modular, scaleable and vendor-independent, so they can be added to without big cost hikes and at a pace suiting your needs and budgets, and they work equally well with both your existing and future infrastructure.
Our fair price policy particularly helps hard-pressed public sector organisations make essential investments in our communications technology both to save money and to improve the delivery of frontline services.
Commitment to our customers is at the core of our culture and is delivered daily by our staff.
We take pride in always doing everything in our power to deliver on our promises.
Many of our customers have been with us for over 30 years.
Numerous customers have ranked us among their best ICT suppliers.
We invest 20% of turnover annually on R&D, ensuring our solutions have an attractive forward path.
We have ISO 9001:2015 and Cyber Essentials certification and all our customer projects are governed by Prince2.
We are listed on various public sector frameworks, including RM 3808, Scottish Government Dynamic Purchasing System and G-Cloud 11.