you CAn improve electronic communications USAGE WITH A PhoneWare directory solution.
Your staff need to be able to communicate effectively with customers and colleagues.
PhoneWare Web is a powerful intranet directory system that gives you on-line access to information about your organisation, using just a web browser. It provides you with advanced searching methods so that you can quickly identify the information you need or the person you need to contact.
You are also always looking for ways to improve the handling of incoming
calls and the level of service offered to your customers.
PhoneWare Operator helps your switchboard operators reduce answering and
handling times.
But a directory is only as good as the information it contains and it is difficult and time-consuming to keep it updated.
With PhoneWare, keeping things up to date is made much easier because users and departmental administrators can update the directory themselves, online.
And you can integrate PhoneWare with other systems using standards such as LDAP.
Download the PhoneWare Brochure