CommsWare call logging can help you to reduce costs, improve answering times and increase the effectiveness of YOUR network planning.
You need a wide variety of call logging information covering answering
times, cost, call tracing & fraud, and network planning. You also want this
information to be presented in a variety of ways including graphical &
tabular, and printed & emailed.
CommsWare can log over 200 different types of communications platforms, from all major vendors.
CommsWare delivers you the most powerful and flexible reporting system
available today and is based on Microsoft SQL Server Reporting Services.
For your occasional users, the Quick Reporter provides them a simple way to
get meaningful call logging information with little or no prior knowledge of
CommsWare or electronic communications in general.
And for you and your power users, the Report Builder allows you to construct
your reports from scratch, only showing the information you want.
And you can access CommsWare from anywhere because you only need a web browser.
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CommsWare Version 1x has tested compatible with Cisco Call Manager Version 4.2x, 5x, 7x, 8x and 8.5x. Go to www.bts.co.uk/partner/cisco.asp for disclaimer. |