CommsWare call logging can help you to reduce costs, improve answering times and increase the effectiveness of your network planning.
You need a wide variety of call logging information covering answering times, cost, call tracing & fraud, and network planning.
CommsWare can log over 200 different types of communications platforms, from all major vendors and including Skype for Business.
CommsWare delivers you the most powerful and flexible reporting system available today and is based on Microsoft SQL Server Reporting Services.
You also want this information to be presented in a variety of ways including graphical, tabular, printed and email.
For your occasional users, the Quick Reporter offers a simple way to get meaningful call logging information with little or no prior knowledge of CommsWare or electronic communications in general.
And for you and your power users, the Report Builder allows you to construct your reports from scratch, only showing the information you want.
And you can access CommsWare from anywhere because you only need a web browser.