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 Atereo Voice Operator is a new speech recognition-based auto attendant.   

 It allows headcount savings by reducing the number of calls from patients and staff to your switchboard. 

 Atereo Voice Operator is considerably cheaper than other speech recognition-based solutions, both in terms of initial purchase and ongoing maintenance.  

 Top Features: 

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 easy to use

 Callers just say the name of the person or department they want to talk to and Atereo Voice Operator does the rest. 

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 Like Amazon's Alexa and other modern systems, Atereo Voice Operator utilises state-of-the-art text-to-speech technology. 

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 Atereo Voice Operator supports aliases, so if you ask for "Rich Wilson" or "Richard Wilson", the result will be the same. 

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 Atereo Voice Operator supports phonetic spellings and phonemes to ensure that names are pronounced correctly to callers. 

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 Atereo Voice Operator can be "tuned" to improve recognition rates by using phonetic spellings and phonemes.

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SIP integration

 Atereo Voice Operator integrates with your existing telephony platform via SIP or DPNSS Gateways. 



Atereo  Voice Operator Brochure


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BTS holds a LumenVox Partner Skills Certification which demonstrates its capability to deliver high quality speech solutions based on the LumenVox speech automation suite.