Atereo Voice Operator is considerably cheaper than other speech recognition-based solutions both in terms of initial purchase and ongoing maintenance.
Callers just say the name of the person or department they want to talk to and Atereo Voice Operator does the rest.
Like Amazon's Alexa and other modern systems, Atereo Voice Operator utilises state-of-the-art text-to-speech technology.
Atereo Voice Operator supports aliases, so if you ask for "Rich Wilson" or "Richard Wilson", the result will be the same.
Atereo Voice Operator supports phonetic spellings and phonemes to ensure that names are pronounced correctly to callers.
Atereo Voice Operator can be "tuned" to improve recognition rates by using phonetic spellings and phonemes.
Atereo Voice Operator integrates with your existing telephony platform via SIP or DPNSS Gateways.