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Atereo Appointment Reminders is a new mobile app which helps NHS Trusts reduce their "did not attend" (DNA) ratio.

Missed appointments cost the NHS millions of pounds every year.

Atereo Appointment Reminders lets Contact Centre staff remind patients about their appointments and allows patients to indicate whether or not they can still attend.   

If patients cannot attend, Contact Centre staff can reallocate these appointments, making sure valuable resources are not wasted.


Atereo Appointment Reminders are better for patients than other telephone-based reminder systems because they are less intrusive and don't ring them over and over again to get a response.

 Top Features: 

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self service

Atereo Appointment Reminders conveniently lets patients confirm whether they can attend an appointment.

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integrated

Atereo Appointment Reminders can integrate with your existing patient management system, so the reminders are generated and sent automatically.

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full audit trail

Atereo Appointment Reminders includes a full audit trail of all messages, so you know when they were sent, opened and responded to.

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 secure 

Atereo Appointment Reminders uses signed certificates and strong encryption to ensure that all information is both stored and transmitted securely.

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 iPhone and Android compatible 

Atereo Appointment Reminders Apps are provided for both the iOS and Android eco-systems.  

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 easy to deploy 

As part of the Atereo Appointment Reminders installation, BTS produces customised apps for your Trust and deploys them in both the Apple Apps Store and the Google Play Store.

  Brochure: 

Atereo Appointment Reminders
Atereo Appointment Reminders App Brochure