CommsWare Call Logging at Imperial College
Consistently ranked amongst the world's top ten universities, Imperial College London is a public research university specialising in science, technology, medicine and business.
The university also forms part of the Imperial College Healthcare NHS Trust which is an academic health science centre based in London. It is the largest NHS trust in England and incorporates St Mary’s, Hammersmith & Charing Cross hospitals amongst others.
Stuart Kerr, Imperial College Telephone Services Manager, said, “When it came to purchasing an in-house solution it was a no-brainer to go with CommsWare.
BTS had provided the College with an exemplary managed service for a number of years and were able to replicate a large volume of reports for us.