"You were great as always, the service on your help desk is brilliant."

UK NHS Trust

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BTS is a specialist in communications software and services.

We deliver cost-effective, simple, dependable software and services that help your organisation improve staff and customer communications while saving you money.

Our portfolio includes apps, speech recognition auto attendants, IVRs, contact centres, operator consoles, call logging, directory solutions and database integration. 

All our solutions are vendor-independent and complement your existing IT and Telecoms infrastructure. They work with legacy systems, including VoIP & TDM networks, and they will work with whatever platforms you select in the future. 

Our sales consultants engage with you to identify your key areas of concern with a view to configuring customised solutions specific to your organisation. 

Many of our customers have been with us for over 30 years and through 9 generations of systems. 

We take pride in always doing everything in our power to deliver on our promises.