The CommsWare Console helps you cut customers’ waiting time and improve your service to incoming callers.
the CommsWare Console:
- improves customer service
- reduces call handling times
- achieves cost savings
- delivers improved functionality
- improves system reliability
- improves disaster recovery capabilities
- allows flexible working
- avoids the need for expensive upgrades
- harmonises operator services across legacy TDM and VoIP platforms
- delivers new services on existing TDM platforms
Contact us today and arrange a demonstration!
BTS is a specialist in operator consoles, call logging, directory solutions and database integration.
We help our customers improve their electronic communications and achieve cost savings.
Our solutions are designed to be simple to use, to comply with the latest standards and are built on the latest Windows technologies.
We are a certified Microsoft Partner and our latest systems are the only ones designed for Voice over IP as well as for traditional telephone systems.
We are better at helping customers achieve their objectives because we take the trouble to understand their business.
Many of our customers have been with us for over 20 years and through 7 generations of systems.
We take pride in always doing everything in our power to deliver on our promises.